CUSTOMER SUPPORT CENTER
There are several ways to find answers to your questions:
1. CHECK YOUR APPLICATION STATUS
Please click here to check your visa application status online.
2. CALL US
+84-988-600-388 (Hanoi, Vietnam GMT +7)
+84-333-815-919 (Land line - GMT +7)
Office hours: 8.00 AM to 18.00 PM (Monday to Friday)
3. CHECK OUT THE FAQs
Please read our Frequently Asked Questions (FAQ) page to find more details about Visa on arrival. Here are the most common questions:
a. What is "Visa on arrival"?
b. Is “visa on arrival” legitimate?
c. How much does it cost?
d. What credit / debit cards are accepted?
e. How safe are my credit card details?
4. ONLINE INQUIRY
You may also drop us an email to one of the following addresses or just submit an online inquiry through our contact form. We will reply back to you by email within one hour during working hours.
Customer Support : firstname.lastname@example.org
General inquiry: email@example.com
5. LIVE SUPPORT
Please click here to chat with one of our visa consultants.
6. HOW TO CONTACT A CUSTOMER REPRESENTATIVE
If your question isn't answered here, contact Customer Support.